External Reporting System

External Reporting System

The Valuence Group has established the Corporate Governance Basic Policy to ensure fairness and transparency of management and to realize effective corporate governance as a mechanism for prompt decision-making.
We have established an external reporting desk from outside as a part of promoting compliance for reports from business partners and other external parties.
Please contact us at the reporting desk below if you notice actions in violation of compliance or human rights, or the risk of such actions, by senior managements or employees of the Valuence Group. The content of the report or consultation shall be investigated in compliance with relevant regulations and in-house rules and be dealt with appropriately.
In addition, the content of reports and consultations is treated as confidential information. All senior managements and employees of the Valuence Group shall act in accordance with the Code of Conduct, and we protect the privacy of any reporters/consultors, prohibit retaliation, and do not allow any forms of detrimental treatment toward them.

Scope of items eligible for reporting

Any conduct by officers and employees of the Valuence Group that violates or may violate compliance.
・Fraud, violations of laws and regulations (kickbacks, falsified invoices, falsification of documents, unauthorized entertainment/gift requests, transactions suspected of money laundering, etc.)
・Human rights violations such as discrimination, harassment, etc.
・Bullying or abuse of power by superiors
・Any other illegal activity or unethical conduct

Important notes

Please note that reports relating to personal disputes between individuals, reports considered to be defamation or libel, matters irrelevant to the Valuence Group, advertising and solicitation of services, and other reports that lack reliable grounds are not handled by this reporting system.
Please be advised that, if the above is deemed to be the case, the Valuence Group will not take any action and will not reply to you regarding receipt of your report.
If requested, anonymous consultation/reporting will be accepted; however, please understand that doing so could prevent sufficient investigation and confirmation of facts as well as limit the corrective action that can be implemented. Furthermore, it could also prevent following up with a response about investigation results, measures to prevent recurrence, and so on.
In accordance with the internal regulations, the Valuence Group strictly manages any information received on the reporting person as well as any information provided in the report. The Valuence Group does not disclose any of said information for any purpose other than confirming details relating to the report, conducting investigations in response to the report, carrying out corrective measures and responses, and similar actions without first obtaining consent from the reporting person (except in cases where disclosure is required by law).

Valuence Group External Reporting Desk

After accessing the contact page below, please select “External Reporting” from the pull-down menu.

Contact Page

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