Nanboya Launches its In-Home Purchasing Service in Singapore!
New in-home purchasing service meets expanding demand, lets customers sell from the comfort of their homes Nanboya’s purchase service in Singapore, which started in September 2020, has been well received by locals for the wide range of eligible purchase categories, as well as a personalized customer service style emphasizing dialogue. Nanboya currently has two buying offices, designed to offer the privacy considerations and relaxation of a salon.
However, some customers have raised concerns about not being able to bring large numbers of items to our offices, or about wanting to stay at home due to concerns about COVID-19. To address these, we have launched our in-home purchasing service to provide an easy, at-home solution.
Nanboya’s in-home purchase service already enjoys great popularity in Japan; by expanding it to Singapore, we will build a system that makes reuse more accessible and expand our services in line with customer needs.
Nanboya In-Home Purchasing in Singapore Nanboya’s in-home purchasing service in Singapore offers customer an easy, at-home option for selling their items. This is designed for customers who might have difficulties going out or bringing their items to a Nanboya office, and for those who live unreasonably far from Nanboya’s local offices. A knowledgeable concierge (appraiser) visits the customer at their home and offers the same attentive service as in a Nanboya office. The concierge can transfer the appraisal price immediately if the customer agrees.
We have also launched a special campaign offering a bonus 10% to the purchase price when customers sell two or more items. Our goal is to offer our Nanboya customers in Singapore greater levels of satisfaction.
■Overview: In-Home Purchasing Service ・Launch Date: October 1, 2021
・Eligible Regions: Singapore (entire region)
・Language Support: English, Chinese (Cantonese), Malay, Japanese
・Eligible Items: Bags only (during October; categories to be expanded)
・Application Methods: In-office, online (via WhatsApp, Facebook messenger)