Valuence to Accept Secondment from Ohshu Express Beginning in May
Achieving a Dual Purpose: Maintaining Travel Agency Employment and Supplementing Valuence Group PersonnelThe COVID-19 pandemic has greatly affected stagnating demand in the travel industry as consumers stay home to prevent infection, particularly as this behavior continues. This has naturally led to an ongoing, harsh situation for both companies and their employees. Under these circumstances, the Valuence Group has decided to accept the secondment of employees from Ohshu Express Limited with mediation from the Industrial Employment Stabilization Center, where they will work for a given period until demand recovers in the travel industry. Valuence plans to accept 16 employees in May, who are to work primarily in customer service operations at Valuence Japan, a core business.
By accepting a secondment from Ohshu Express, a company providing top levels of customer service, we will help maintain employment levels amid the COVID-19 pandemic and aid in providing opportunities for employees of both organizations to learn and grow.
■ Secondment Overview●Start Date: May 1, 2021
●Employees Accepted: 16 (as of May 1, 2021)
・Number of Employees by Location (Customer Service): Tokyo Metropolitan Area: 7; Nagoya City: 1; Osaka City: 2; Fukuoka City: 2
・Number of Employees by Location (Customer Support): Osaka: 2
・Number of Employees by Location (Auction Support): Tokyo (Samezu Warehouse): 1
・Number of Employees by Location (Legal): Tokyo (Headquarters): 1
●Employment Type: Secondment
・Customer Service: In-store customer service at buying offices, etc.
・Customer Support: Phone support at call centers, etc.
・Auction Support: Picking, merchandise replenishment, packaging, inspection, etc.
・Legal: Shadowing headquarters Legal Affairs Department operations, etc.
●Secondment Period: Six months, renewable (maximum two years total) *May be extended depending on the spread of COVID-19
■ About Ohshu Express・Company Name: Ohshu Express Limited
・Brand Name: MAXVISTA Travel
・Established: November 7, 1985
・Representative: Hideki Furukawa
・Head Office: Kamiyacho Trust Tower 23F, 4-1-1 Toranomon, Minato-ku, Tokyo 105-0001
・Business Lines: Travel agency and tour operator